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About Betty Employment

Professional Domestic Helper Employment Agency

Betty Employment Agency Limited is a professional foreign domestic helper agency in Hong Kong. We have long provided high-quality foreign domestic consultants and talent recruitment services for families.

With abundant human resources and rich industry experience, Betty’s Employment has selected foreign assistants and professional nannies for countless Hong Kong families and established a reputation in the industry. Our mission is to provide reliable foreign domestic helpers for families in need, so they can focus on their careers and lives with peace of mind.

We have a well-trained team and extensive network, using the service principles of “fast, accurate and sincere” to match suitable foreign domestic helper candidates for our clients. Over the past 30 years, Betty’s Employment has upheld the spirit of “customer first, integrity foremost”, building an outstanding brand and earning high trust and support from the industry and customers.

Moving forward, we will give back to society with even more professional services, allowing more families to experience the convenience and superiority of high-quality foreign domestic help services.

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Service Pricing

Providing Quality Service

at Reasonable Cost

If you are looking for a suitable domestic helper, you can choose our matching service and we will recommend suitable candidates based on your needs. If you already have a preferred candidate, you can select our direct employment agency service. If you are unsure which service to choose, please feel free to contact us.

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Philippino Oversea Maid
HK$16980/ Up
  • Philipino Helper
  • Philipino Driver
  • Indonesian Helper
Details
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Philipino Local Maid
HK$17980/ Up
  • Philipino Helper
  • Philipino Driver
  • Indonesian Helper
Details
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Indonesian Non-Experienced Maid
HK$12980/ Up
  • Philipino Helper
  • Philipino Driver
  • Indonesian Helper
Details
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Indonesian Experienced Maid
HK$19980/ Up
  • Philipino Helper
  • Philipino Driver
  • Indonesian Helper
Details
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Contract Renewal
HK$2980/ Up
  • Philipino Helper
  • Philipino Driver
  • Indonesian Helper
Details

Qualifications and Licenses

Licensed Hong Kong Agency

Safe and Reliable

Employment Ordinance:
68320

Travel Industry Council of Hong Kong:
20908 – O

Travel Agents Ordinance:
352617

Philippines Overseas Labor Office Accreditation No.
10007088

FAQ

We can try to communicate more with her to understand her homesickness, and care for her needs. For example, encourage her to video call her family, prepare some hometown food or familiar items, give her space to express her longing. We can also organize some activities to make her feel listened to and cared for, and help distract her. Hopefully with warmth and understanding, we can help her get through the difficult time of missing home and resume working condition.
I think I would start by communicating with her to understand why she still tends to use her phone during work. Perhaps we could agree on specific times for her to check her phone, and focus on her tasks for the remaining work hours. I would gently remind her that using her phone during work may affect the quality and safety of her work, and give her positive encouragement. I believe that an understanding and encouraging approach will make it easier for the helper to improve her work habits. Employers should not demand the helper to immediately stop using her phone, but counsel her after the fact, pointing out the inappropriate behavior. Clearly explain that her phone is for emergencies and rest days, and that she should keep her phone away during work hours to concentrate on her tasks and maintain efficiency.
Transportation fees: Employers should pay for the helper's transportation fees related to their work, either in cash or Octopus card. Phone card fees: If the helper needs to make work-related calls and use mobile data, employers can discuss and pay for part of the phone card fees based on work needs.
Should they increase the current helper's salary or hire additional help?The employer should first discuss the work arrangements with the helper to see if she can manage the tasks alone. If so, the employer could try increasing her salary to take care of the newborn. If the workload is too heavy, the employer should consider hiring additional help depending on the family situation. It is recommended for the employer to revise the latest scope and arrangements in a new contract.
Not giving notice or compensation in lieu of notice is only applicable in the following exceptional cases: - The helper deliberately disobeys lawful and reasonable orders; - Misconducts herself; - Commits fraud or is dishonest; - Or is habitually neglectful of her duties.Borrowing money from a finance company is the helper's personal matter. If this causes harassment to the employer, it can be considered misconduct. However, if the borrowing does not disturb the employer, it is not misconduct. In this case, the employer still needs to pay compensation in lieu of notice when terminating the helper immediately.
First consult with the helper on the preferred salary payment method. If the helper requests cash, we can provide a template of a "Salary and Leave Receipt" for the employer to have the helper sign upon salary payment, as proof of payment for that month. Or make payment by bank transfer to get a formal receipt from the bank.
It is recommended for the employer to conduct a work review with the helper before renewal, analyzing her work performance and areas for improvement, so the helper clearly understands your requirements. Also understand the helper's expectations for the new contract to minimize misunderstandings. In addition, the employer should have regular work reviews so she can improve in her future work.
If you suspect the helper of stealing money, first review the home surveillance footage to verify if theft occurred. If confirmed, report to the police to handle the case. Theft is a criminal offense - do not attempt private settlement. The police can effectively investigate for you.
Installing cameras must not infringe on others' privacy. Private areas like the bathroom or the helper's personal room absolutely cannot have cameras installed. The employer needs to inform the helper about camera installation and cannot record others without their knowledge.
Helpers can only be arranged to take unpaid leave in Hong Kong with the consent of both the employer and helper.
According to the Employment Ordinance, if the helper breaks valuable items, the maximum wage deduction is HK$300 per damaged or lost item. The total wage deduction in one month cannot exceed a quarter of the wages the helper is entitled to in that wage period. But note that immediately deducting wages after the first incident may cause negative emotions. It is recommended that the employer first lets the helper know you are very upset about the damaged appliance, and invite her to participate in purchasing a new one or arranging repairs together. By helping her empathize and understand the severity of the problem, she can promise to be more careful to avoid it happening again.
In language, avoid complex or colloquial expressions. Appropriately use gestures, pictures or even translation apps and other visual aids. We should also practice some daily conversational phrases, gradually building communication with the helper. Secondly, in attitude, we need to be patient, give the helper sufficient response time, and not rush for answers. We should also observe her non-verbal cues, trying to understand what she means to express. For unclear parts, we can ask the helper to repeat or rephrase. Finally, we should maintain a friendly attitude, give positive encouragement, so she feels respected and understood. If communication difficulties persist, we can also consider seeking external help, such as translation services or language training.
The current Employment Ordinance does not elaborate on the scope of "housework", and there are some gray areas in defining "household" tasks. But housework is generally understood to include: laundry, cooking, home cleaning, childcare, gardening or pet care etc. So tutoring children with homework also falls under the scope of housework.
It's hard to generalize - for such issues, employers or helpers should contact the Labour Relations Division of the Labour Department. In principle, caring for children at another workplace is also considered a type of housework, but if the helper has to care for children long-term at another location, it violates the contract clause that the helper should work as a domestic assistant in the employer's residence.
Helpers have the right to refuse employers' requests, since massages do not fall under their work scope. If the employer forces the helper to massage, or she is fired for disobeying orders, the helper can complain to the Labour Department's Labour Relations Division and seek assistance
No. The law only requires employers to pay for a one-way air ticket for the helper to take home leave after the contract expires, plus HK$100 daily for traveling and meal allowances. But sometimes helpers may request employers to grant early release before contract expiration, asking employers to prepay the home leave air ticket and travel allowances first, so these costs and leave do not need to be paid again upon contract expiration. In such cases, the employer can negotiate arrangements with the helper accordingly.
The maximum penalty for hiring illegal domestic helpers is imprisonment for 5 years and a fine of HK$300,000.
Except for immediate dismissal due to the helper's serious misconduct, dismissing a helper who is on paid sick leave is unlawful and prosecutable. Conviction can lead to a fine of HK$100,000.
Apart from clearing any owed wages, employers must also pay the helper: - Compensation in lieu of notice (1 month's wages) - Any sickness allowances the helper is entitled to - Wages in lieu of untaken annual leave - Long service/severance payment (if applicable) - Any other payments owed to the helper under the contract, e.g. provisions of travel expenses, food and transport allowances.
For common questions about foreign domestic helpers, you can refer to the following Labour Department webpages: http://www.labour.gov.hk/tc/public/ConciseGuide.htm http://www.labour.gov.hk/tc/faq/content.htm
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